Is Telemedicine Covered by Insurance? What Patients Should Know

One of the most common questions we get about telemedicine is whether it’s covered the same way as an in-person visit. Here’s a general overview — always confirm specifics with your plan.

Coverage Varies by Plan

Many insurance plans now cover telemedicine visits similarly to in-person visits, but coverage details — copays, deductibles, and eligible visit types — vary by insurer and plan. It’s worth checking your specific benefits before your visit.

DPC Membership and Telemedicine

For our Direct Primary Care members, telemedicine visits are included as part of the membership at no additional per-visit cost, which sidesteps the insurance question entirely for those patients.

Self-Pay Options

For patients without insurance coverage for telemedicine, or who prefer not to bill insurance, self-pay options are also available. Our team can walk you through pricing before you book.

The Simplest Way to Know for Sure

Because coverage details vary so much by plan, the most reliable way to know your exact costs is to call our office or check with your insurer directly before your appointment.